Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact me at hello@pohleroid.com

Adobe Lightroom Presets

You can find a .txt file inside all of my Lightroom Presets Packs on how to install Lightroom Mobile Presets to your phone or tablet. Or just read it here.

Step 1: Open Adobe Lightroom Classic

Step 2: Go to the Develop mode

Step 3: Go to Presets on the left side and hit +

Step 4: Go to Import Presets and choose the Preset Pack you bought. 

To get the best results you should always shoot in RAW and play around with Temperature, White Balance and Exposure.
Often you get perfect results by adjusting these sliders after applying the preset. If you want to have more Details into my Editing process, just have a look here.

Yes, you can! But just remember that you'll get the best results when you are shooting in RAW. 

Downloads

As soon as you have made your purchase and the order is paid you will find your download link on the confirmation page as also in the email that was sent to you after the purchase.

Yes, simply click the download link in your order confirmation email or login to your account if you created one to download your files again.

Please check your spam folder. Every order gets processed automatically after successful payment and an confirmation email with the download link gets send out to you. Also you can login to your account if you created one at checkout to access your downloads.

Refunds

I do not offer refunds on digital products because once purchased they cannot be returned. I'm here to answer any questions beforehand.